PCBA Depaneling
Machine Manufacturer

JELIO Automation

WhatsApp: +8618994642000

Email: xiafangtong@gmail.com

After-Sales Service

Location:Home > After-Sales Service

What We Provide

Free Sample Testing

Send us your PCBA panels for a free trial cut. We film the process and share edge quality analysis. No charge, no obligation. Validate machine fit before any purchase decision.

Free Technical Consultation

Expert guidance on machine selection, process optimization, and line integration. Access our engineering team without purchase commitment. We help you choose the right platform for your specific board geometry.

24/7 Cross-Timezone Support

Round-the-clock remote assistance for equipment-related questions. When issues arise, our engineering team provides video technical support to diagnose and resolve problems without waiting for on-site visits.

How Support Works

team
01

Reach Out

Contact JELIO with your question or issue. Share photos or video if helpful.

02

Video Diagnosis

Our team connects via video call to observe the issue in real time and guide troubleshooting.

03

Resolve

Remote fix, parameter adjustment, or parts guidance delivered promptly based on the diagnosis.